• Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Bank Operations efficiently and consistently. • Keeping a strong follow-up on all the issues reported via emails and providing correct and immediate resolution. • Correspondence and follow ups with internal and external stakeholders for account Maintenance activities. • Ensure to authorize/input account maintenance activities timely and response to branch on their Queries. • Ensure proper documentation and uphold records on daily basis for audit purpose. • Manually Profit Adjustment which has been requested from branches on special rates. • Manual profit Adjustment for special cases of early settlement TDR or Saving Accounts. • Ensured to Authorized Account opening form and other account maintenance activities. • Ensured to Authorized TDR (Term deposit Receipt) and Terminate TDRs. • Coordinate with branches and Vendor for the printing of Cheque book, banker Cheque & TDR. • Perform monthly and daily recon of Cheque book. • Perform monthly recon of TDR and Banker Cheque which are issue to the branches. • Key Custodian of Security stationary and recon of banker Cheque' TDR issue to branches and Cheque book printing. • Input financial or non- financial data in core banking system. • Ensure quality assurance of customer data given in loan file / Ensure 100% accuracy in data input/authorize as per regulatory requirement.

• Information and Discrepancies communicate to the branches. • Disbursement of Loans  Commercial Vehicle Loan  House Loan  House Loan (SBP Scheme)  Employee Bike Loan  Employee Personal Loan  Tractor Loan  Running Finance Loan  School Loan  Out Source Bike Loan • Cancellation and Reversal of Loans (Wrong Disbursements / Duplicate on Branch Requests). • Markup Suspension on Deceased Cases. • Changes in Markup Rates (Business Approvals). • Coordination with Business, IT and Credit Departments for Lending/Deposit Operations. • Tractor Booking from Al Ghazi/Millat & Fecto Belarus Tractors (PVT) Limited. • Perform UATs, BRD for system Updation. • Provide proper Guide line to branches relative to Account maintenance activities. • Having good knowledge of all bank’s Operational Manual & Products. • Any other Task Assign by Line Manager

1. Proficient in MS Office 2. Strong analytical skills 3. Team management 4. Time management 5. Customer Relationship 6. Ability to work under pressure 8. Sound communication and interpersonal skills 7. Data Reporting and Analysis skills

Thorough understanding of compliance and regulatory requirements of the Bank

Bachelor’s/Master’s

Banking/Finance

1. Proficient in MS Office 2. Strong analytical skills 3. Team management 4. Time management 5. Customer Relationship Management 6. Ability to work under pressure 8. Sound communication and interpersonal skills 7. Data Reporting and Analysis skills

N/A