Ensure friendly and responsive customer service by providing excellent customer service skills.  Process all customer transactions in currency and bearer instruments.  Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual)  Ensure accuracy of Cash sorting as per SBP Clean notes policy.  Identifying and reporting Counterfeited Notes.  Accurately processing all Cheque deposits (all outward clearing instruments).  Ensure Exchanging Cash between Tellers in case of more than one teller.  Ensuring Cash Transfer from Till to Vault and vice versa at Start of Day and End of the Day, respectively.  Ensure accuracy and observe Turnaround Time (TAT) as per Bank’s Standard.  Ensure balancing cash at the end of day (Physical Cash with system T24).  Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports . 

Ensuring compliance with the Bank policy and procedure and local statutory requirements e.g. money laundering guidelines to prevent possible losses, frauds and forgeries & suspicious entries.  Be the Custodian of allocated Keys and Stamps.  Ensuring the Department readiness for Internal/External audit.  Any other assignment/duty assigned by the Line Manager.  To act as Backup of Customer Services Officer (CSO).

N/A

N/A

Bachalors

Branch Operations

Well versed in branch operations Exposure in working commercial/microfinance banks Well versed in branch cash operations

Should have interpersonal skills