Customer Quick Account Opening (Current/Saving/Assan Current/Assan Savings/Loan) with obtaining all accurate and complete documents (as devised in MMBL Operations Manual & SBP Prudential Regulations). At the EOD, AOF and documents are to be sent to CPU with checklist. Record in shape of a report to be maintained.  Provide friendly and responsive customer service by using excellent customer service skills  Opening of L0/L1 (Branchless Banking) and reporting.  To process transactions covering Remittances (clearing/internal transfers/Banker’s Cheque), customer’s transfer, charges recovery and Reconciliation.  Obtain Customer Accounts Maintenance documents , after signature verifications (and other) forwarded to CPU  Process Dormancy removal and deceased marking at Branch (documents to CPU).  TDR applications acceptance and forwarding to CPU for processing.  Issuance of Cheque Books/ATM to customers/shredding & maintain relevant registers.  Reply customer enquiries relative to products, procedures, profit/M-up rates, or refer to concerned staff for action  Handling customer complaints or refer them to appropriate areas for handling inquiries.  Spot opportunities for cross selling products and services by being aware of customer needs  Custodian of security stationery & Reporting to HO (whenever required).  Responsible for maintenance of Notice Board & Dispatch Register (Inward/outward mail).  Ensure Department readiness for Internal/External Audits.  Backup of Teller.  Ensure to perform any other assignment/duty to be assigned by the Line Manager.

Hold a Bachelor’s degree from a reputable Institution. MBA will be preferable.  Have a minimum 2 to 3 years relevant work experience.

Proficiency in MS Office  Sound communication and interpersonal skills  Ability to work under pressure

Good presentation skills.

Preferrably Masters

Commerce; Economics; Finance

Proficient in MS Office

Motivated, Self Driven