• What is General Banking Officer - MMBL?
  • Proficiency in MS Office.
  • Sound communication and interpersonal skills
  • Ability to work under pressure.
• What General Banking Officer - MMBL does?
  • Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.
  • General Banking Officer is required to work in all operations segments of the branches as an inputter/maker level.
  • Handle account opening and its related processes & operations including but not limated to dormancy marking/removal, stop payments markang/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc of Core and Jazz Cash Customers Participate in Gold Loan assessments.
  • Preparation of deceased customer cases refund and maintaining record, Manage customer queries in efficient manner.
  • Review and monitor the service indicators assigned to the branch and take effective steps for its achievement.
  • Perform all types of Non-Financial transactions with accuracy as per SOP. Guide walk in customers properly and cross sell banks products.
  • Prepare all types of reports for further submission to CSM and Head Office. Ensure verification of the entire inventory of Fixed Assets by physical check once a year and reconcile fixed assets register.
  • Be the custodian, along with the other officer, of all types of security stationary and its balancing Be the owner of the administrative support of branch in liaison with CSM/BM Handle customer complaints, provide appropriate solutions and alternatives within TAT.
  • Responsible for preparing and maintaintng of all types of register/record up to date. Reviewing of all type of Sundry and Suspense accounts for their reconciliation.
  • Scanning and uploading of SS cards on daily basis.
  • Inputting of Clearing instruments and there return marking, Refer customers to appropriate banking services and representatives, lssuance/Destruction of cheque books, Bankers Cheques and TDR,S and there balancing.
  • Custodian of received cheque books/ ATM cards and there delivery/maintenance as per soP To work as backup of Teller, Ensure accuracy of Cash sorting as per SBp Clean notes policy.
  • Processing Cash Deposits and withdrawals (Ensurang regulations as described in Ops Manual) Identifying and reporting Counterfeited Notes.
  • Accurately processing all Cheque deposits (all outward clearing instruments).
  • Ensure Exchanging Cash between Tellers in case of more than one teller.
  • Ensuring Cash Transfer from till to Vault and vice versa at Start of Day and End of the Day, respectively.
  • Ensure to perform all FT's, TT's and clearing entries with accuracy.
  • Ensure balancing cash at the end of day (Physical Cash with system T24).
  • Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports.
  • Be the Custodian of allocated Keys and Stamps.
  • Any other responsibility assigned by LM
• What are we looking for and what does it require to be General Banking Officer - MMBL?
  • Hold a Bachelor's degree from a reputable Institution in relevant field.
  • Have a minimum of 2 years' relevant work experience.

• Bahawalpur Branch (01)

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.