Implement the approved sales/service plans to achieve growth objectives of bank by agreeing micro level sales/service delivery plans with BM/RM. Sells products by establishing contact and developing relationships with customers as per defined SOP of the bank. Achievement of Targets/Objectives of sales in assigned areas with best ethics and moral practices by following SOPs Ensure target achievement through genuine sale by avoiding family loaning, activist base lending and adjustment lending. Make business of company profitable through sales of loans and enhancement of number of customers by following SOPs of the bank. Marketing of company products and make strategy in this regards Aptitude for persuasion and negotiation Identifies business opportunities by identifying prospects and evaluation of position of the industry. Evaluation of customer’s profile by adopting of five C’s of credit. Dissemination of terms and conditions of the products offered by the customers
Extra care must be taken while handling of customers legal documents to avoid any misuse. Guide customers to deposit their loan repayments at cash counter only. Avoid cash handling of any customers of the bank while performing RO function however in case of collection from field proper strict compliance of collection manual must be ensured. Preparation of weekly field activity planner and deviation marking in consultation with LM. Ensure Monthly/Quarterly meeting of customers as per defined products program. Conduct loan booking in strict compliance with bank’s policies, procedures, ethics, and standards. Ensure continuous review of product and services related knowledge and recommend areas of improvement through personal/client feedback. Conduct market assessment/research to identify selling possibilities and new markets / areas and review the existing market / areas for final decisions in consultation with line manager. Meet internal service standards and ensure no service related complaints are received from customers by following bank fair treatment of customer policy.
Proficient in MS Office Sound communication and interpersonal skills Product and process knowledge Convincing and selling skills Negotiation skills Client Relationship Meeting sales goals Motivation for sale Credit need assessment/client appraisal Collection management
Fluent in the local language Ability to work under pressure
BSC, BA, B.COM
Proficient in MS Office
Convincing and selling skills Negotiation skills Client Relationship Meeting sales goals Motivation for sale Credit need assessment/client appraisal Collection management