• Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.
• Handle account opening and its related processes.
• Be the custodian, along with the other officer, of all types of security stationary and its balancing.
• Be the owner of the administrative support of branch in liaison with BSM/BM
• Handle customer complaints, provide appropriate solutions and alternatives within TAT. Responsible for preparing and maintaining of all types of register/record up to date.
• Custodian of received Cheque books/ ATM cards and there delivery/maintenance as per SOP.
• Accurately processing all Cheque deposits (all outward clearing instruments).
• To work as backup of Teller,
• Ensure accuracy of Cash sorting as per SBP Clean notes policy.
• Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual)
• Ensure balancing cash at the end of day (Physical Cash with system T24).
• Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related
reports.
• Be the Custodian of allocated Keys and Stamps.
• Hold a Bachelor's degree from a reputable Institution in relevant field.
• Have a minimum of 2 years' relevant work experience.
Job Locations:
Jalalpur Branch
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.