• Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators. • Handle account opening and its related processes. • Be the custodian, along with the other officer, of all types of security stationary and its balancing. • Be the owner of the administrative support of branch in liaison with BSM/BM • Handle customer complaints, provide appropriate solutions and alternatives within TAT. Responsible for preparing and maintaining of all types of register/record up to date. • Custodian of received Cheque books/ ATM cards and there delivery/maintenance as per SOP. • Accurately processing all Cheque deposits (all outward clearing instruments). • To work as backup of Teller, • Ensure accuracy of Cash sorting as per SBP Clean notes policy. • Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual) • Ensure balancing cash at the end of day (Physical Cash with system T24). • Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports. • Be the Custodian of allocated Keys and Stamps.
• Hold a Bachelor's degree from a reputable Institution in relevant field. • Have a minimum of 2 years' relevant work experience.
• Sound communication and interpersonal skills • Ability to work under pressure.
• Sound communication and interpersonal skills Good presentation skills,
Hold a Bachelor’s degree MBA will be preferable
Proficient in MS Office