 Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.  To work in all operations segments of the branches as an inputter /maker level. Handle account opening and its related processes & operations including but not limited to dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc. of Core and Jazz Cash Customers Participate in Gold Loan assessments.  Guide walk in customers properly and cross sell banks products.  Perform all types of Non-Financial transactions with accuracy as per SOP.  Handle customer complaints, provide appropriate solutions and alternatives within TAT.  Custodian of received cheque books/ ATM cards and there delivery/maintenance as per SOP.  To work as backup of Teller.  Ensure accuracy of Cash sorting as per SBP Clean notes policy.  Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual).  Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports.  Be the Custodian of allocated Keys and Stamps.  Any other responsibility assigned by LM.

• Hold a Bachelor's degree from a reputable Institution in relevant field. • Have a minimum of 2 years' relevant work experience.

• Proficiency in MS Office. • Sound communication and interpersonal skills. • Ability to work under pressure.

• Good presentation skills.

BACHELOR (PREFFERABLY MASTER)

Banking and Finance, Commerce, Econ

Proficient in MS-Office.

N/A