Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators. To work in all operations segments of the branches as an inputter /maker level. Handle account opening and its related processes & operations including but not limited to dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc. of Core and Jazz Cash Customers Participate in Gold Loan assessments. Guide walk in customers properly and cross sell banks products. Perform all types of Non-Financial transactions with accuracy as per SOP. Handle customer complaints, provide appropriate solutions and alternatives within TAT. Custodian of received cheque books/ ATM cards and there delivery/maintenance as per SOP. To work as backup of Teller. Ensure accuracy of Cash sorting as per SBP Clean notes policy. Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual). Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports. Be the Custodian of allocated Keys and Stamps. Any other responsibility assigned by LM.
• Hold a Bachelor's degree from a reputable Institution in relevant field. • Have a minimum of 2 years' relevant work experience.
• Proficiency in MS Office. • Sound communication and interpersonal skills. • Ability to work under pressure.
• Good presentation skills.
BACHELOR (PREFFERABLY MASTER)
Banking and Finance, Commerce, Econ
Proficient in MS-Office.