General Banking Officer (GBO)

Job Details:

    • • Proficiency in MS Office.
    • • Sound communication and interpersonal skills.
    • • Ability to work under pressure.
    •  Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.
    •  To work in all operations segments of the branches as an inputter /maker level. Handle account opening and its related processes & operations including but not limited to dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc. of Core and Jazz Cash Customers Participate in Gold Loan assessments.
    •  Guide walk in customers properly and cross sell banks products.
    •  Perform all types of Non-Financial transactions with accuracy as per SOP.
    •  Handle customer complaints, provide appropriate solutions and alternatives within TAT.
    •  Custodian of received cheque books/ ATM cards and there delivery/maintenance as per SOP.
    •  To work as backup of Teller.
    •  Ensure accuracy of Cash sorting as per SBP Clean notes policy.
    •  Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual).
    •  Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports.
    •  Be the Custodian of allocated Keys and Stamps.
    •  Any other responsibility assigned by LM.
    • • Hold a Bachelor's degree from a reputable Institution in relevant field.
    • • Have a minimum of 2 years' relevant work experience.

Job Locations:

  • Layyah Branch

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL ?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.

Short Description
  • Job Type:

    Contractual
  • Positions:

    1
  • Posted On:

    Aug 17, 2022
  • Last Date:

    Aug 18, 2022
  • Grade:

    Bank Contract
  • Department:

    Branch Operations