• What is RELATIONSHIP OFFICER SME - MMBL?
  • Proficient in MS Office
  •  Sound communication and interpersonal skills
  •  Product and process knowledge
  •  Convincing and selling skills
  •  Client servicing and care
  •  Credit need assessment/client appraisal
  •  Collection management
• What RELATIONSHIP OFFICER SME - MMBL does?
  • Implement the approved sales/service plans to achieve growth objectives of bank by agreeing micro level sales/service delivery plans with BM/RM.
  •  Ensuring on track performance by conducting physical verification of the prospective clients.
  •  Ensure proactive collection, perusal timely repayment of loans by communication with clients and ensuring hundred percent collections of loans.
  •  Conduct loan booking in strict compliance with bank’s policies, procedures, ethics, and standards.
  •  Ensure continuous review of product and services related knowledge and recommend areas of improvement through personal/client feedback.
  •  Help in market assessment to identify new markets / areas and review the existing market / areas for final decisions on these.
  •  Meet internal service standards and ensure no service related complaints are received from customers.
  •  Report cases with intent of fraud or prospective loss to the bank in any form to his line Manager/HOD.
  •  Facilitate in implementing internal control standards in letter and spirit.
• What are we looking for and what does it require to be RELATIONSHIP OFFICER SME - MMBL?
  • Hold a Bachelor’s degree from a reputable Institution, however MBA will be preferable.
  •  Preferably have at least 0-1 years’ experience in related field.

• Abbottabad Branch

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.