Proficiency in MS Office. • Sound communication and interpersonal skills. • Ability to work under pressure.
Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators. To work in all operations segments of the branches as an inputter /maker level. Handle account opening and its related processes & operations including but not limited to dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration etc. of Core and Jazz Cash Customers Participate in Gold Loan assessments. Guide walk in customers properly and cross sell banks products. Perform all types of Non-Financial transactions with accuracy as per SOP. Handle customer complaints, provide appropriate solutions and alternatives within TAT. Custodian of received cheque books/ ATM cards and there delivery/maintenance as per SOP. To work as backup of Teller. Ensure accuracy of Cash sorting as per SBP Clean notes policy. Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual). Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports. Be the Custodian of allocated Keys and Stamps. Any other responsibility assigned by LM.
Hold a Bachelor's degree from a reputable Institution in relevant field. • Have a minimum of 2 years' relevant work experience.
Job Locations:
Alipur Branch
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.