• What is Officer Account Maintenance - MMBL?
  • • Knowledge of banking rules and regulations.
  • • Proficient in MS Office.
  • • Ability to work under pressure.
• What Officer Account Maintenance - MMBL does?
  • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Bank Operations efficiently and consistently.
  • • Keeping a strong follow-up on all the issues reported via emails and providing correct and immediate resolution.
  • • Correspondence and follow ups with internal and external stakeholders for account Maintenance activities.
  • • Respond to user inquiries and provide technical support for any account-related issues.
  • • Maintain accurate and complete records of account information and activities.
  • • Ensure to authorize account maintenance activities timely and response to branch on their Queries.
  • • Support the implementation of new account management technologies and tools.
  • • Identify areas for improvement in account management processes and suggest solutions to enhance efficiency and effectiveness.
  • • Ensure proper documentation and uphold records on a daily basis for audit purposes.
  • • Ensured to adjust all profit which has been requested from branches in special cases.
  • • Ensured to Authorized/Input TDR (Term deposit Receipt) and Terminate TDRs.
  • • Coordinate with branches and Vendor for the printing of Cheque book, banker Cheque & TDR.
  • • Perform monthly and daily recon of Cheque book.
  • • Perform monthly recon of TDR and Banker Cheque which are issue to the branches.
  • • Key Custodian of Security stationary and recon of banker Cheque' TDR issue to branches and Cheque book printing.
  • • Perform UATs, for system Updation.
  • • Provide proper Guide line to branches relative to Account maintenance activities.
  • • Having good knowledge of all bank’s Operational Manual & Products.
  • • Any other Task Assign by Line Manager
• What are we looking for and what does it require to be Officer Account Maintenance - MMBL?
  • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Bank Operations efficiently and consistently.
  • • Keeping a strong follow-up on all the issues reported via emails and providing correct and immediate resolution.
  • • Correspondence and follow ups with internal and external stakeholders for account Maintenance activities.
  • • Respond to user inquiries and provide technical support for any account-related issues.
  • • Maintain accurate and complete records of account information and activities.
  • • Ensure to authorize account maintenance activities timely and response to branch on their Queries.
  • • Support the implementation of new account management technologies and tools.
  • • Identify areas for improvement in account management processes and suggest solutions to enhance efficiency and effectiveness.
  • • Ensure proper documentation and uphold records on a daily basis for audit purposes.
  • • Ensured to adjust all profit which has been requested from branches in special cases.
  • • Ensured to Authorized/Input TDR (Term deposit Receipt) and Terminate TDRs.
  • • Coordinate with branches and Vendor for the printing of Cheque book, banker Cheque & TDR.
  • • Perform monthly and daily recon of Cheque book.
  • • Perform monthly recon of TDR and Banker Cheque which are issue to the branches.
  • • Key Custodian of Security stationary and recon of banker Cheque' TDR issue to branches and Cheque book printing.
  • • Perform UATs, for system Updation.
  • • Provide proper Guide line to branches relative to Account maintenance activities.
  • • Having good knowledge of all bank’s Operational Manual & Products.
  • • Any other Task Assign by Line Manager

• Head Office

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.