Head of Reconciliation

Job Details:

    • • Proficient in MS Office
    • • Team Leadership and Targets
    • • Reconciliation Accuracy
    • • Automation/ Digitalization and Process Improvement
    • • Audit & Compliance
    • • Disputed Transaction Resolution, enhancing overall customer satisfaction and reducing complaints.
    • • Responsible for managing settlement, funding and daily production of reconciliations supporting the business and other stake holders.
    • • Ensure Daily Bank reconciliations for third party payments and collections with all the systems involved and further data sharing with all relevant teams for settlement, adjustment and complaints handling.
    • • Ensure Daily Bank reconciliation with correspondent Banks, Internal Accounts, Corporate Clients, Merchants, Nano Landing, Insurance products and all other products involving movement of funds from one place to another, with end to end data sharing to all stakeholders.
    • • Daily Clearing Settlement Reconciliation with Correspondent Bank. Responsible to manage and clearing of pending transaction in systems on daily basis.
    • • Ensure complete understanding of Code of Conduct and maintain strict adherence. Identify process for digitization and ensure implementation of the bank’s digital agenda and train the operations staff accordingly. Interaction with Internal Teams (Business/ IT/ Finance) for any development/enhancement in system.
    • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branchless Banking Operations efficiently and consistency
    • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branchless Banking Operations efficiently and consistently.
    • • Liaison with Internal teams and business partners.
    • • Lead and oversee a team of reconciliation specialists, providing guidance, support, and training as needed.
    • • Develop and implement robust reconciliation procedures to ensure the accuracy and completeness of financial records.
    • • Stay abreast of emerging technologies and tools in the field of reconciliation, exploring opportunities for automation and optimization.
    • • Manage dispute resolution processes related to reconciliation discrepancies, working closely with internal stakeholders to address issues promptly and effectively
    • • Responsible for managing settlement, funding and daily production of reconciliations supporting the business and other stake holders.
    • • Ensure Daily Bank reconciliations for third party payments and collections with all the systems involved and further data sharing with all relevant teams for settlement, adjustment and complaints handling.
    • • Ensure Daily Bank reconciliation with correspondent Banks, Internal Accounts, Corporate Clients, Merchants, Nano Landing, Insurance products and all other products involving movement of funds from one place to another, with end to end data sharing to all stakeholders.
    • • Daily Clearing Settlement Reconciliation with Correspondent Bank. Responsible to manage and clearing of pending transaction in systems on daily basis.
    • • Ensure complete understanding of Code of Conduct and maintain strict adherence. Identify process for digitization and ensure implementation of the bank’s digital agenda and train the operations staff accordingly. Interaction with Internal Teams (Business/ IT/ Finance) for any development/enhancement in system.
    • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branchless Banking Operations efficiently and consistency
    • • Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of Branchless Banking Operations efficiently and consistently.
    • • Liaison with Internal teams and business partners.
    • • Lead and oversee a team of reconciliation specialists, providing guidance, support, and training as needed.
    • • Develop and implement robust reconciliation procedures to ensure the accuracy and completeness of financial records.
    • • Stay abreast of emerging technologies and tools in the field of reconciliation, exploring opportunities for automation and optimization.
    • • Manage dispute resolution processes related to reconciliation discrepancies, working closely with internal stakeholders to address issues promptly and effectively

Job Locations:

  • Islamabad Expressway Office

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL ?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.

Short Description
  • Job Type:

    Permanent
  • Positions:

    1
  • Posted On:

    Mar 28, 2024
  • Last Date:

    Apr 03, 2024
  • Grade:

    SVP
  • Department:

    Branchless Banking