Job Description:
• Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team. • Ensure to build up a CALSA / TD customer portfolio within agreed time period. • Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis. • Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing. • Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved. • Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts. • Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships. • Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch. • Ensure deposit mobilization and NTB Account Opening run rate on daily basis. • Understand the problems and challenges of clients and seek help from RM/BM to better address those needs. • Seek opportunities to cross-sell or upsell to existing clients. • Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients. • Provide excellent service to maintain a positive reputation for the business. • Resolve any customer complaints promptly and professionally. • Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.
• Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team. • Ensure to build up a CALSA / TD customer portfolio within agreed time period. • Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis. • Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing. • Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved. • Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts. • Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships. • Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch. • Ensure deposit mobilization and NTB Account Opening run rate on daily basis. • Understand the problems and challenges of clients and seek help from RM/BM to better address those needs. • Seek opportunities to cross-sell or upsell to existing clients. • Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients. • Provide excellent service to maintain a positive reputation for the business. • Resolve any customer complaints promptly and professionally. • Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.
• Skilled in direct sales • Understanding of Customer behavior and distribution • Ability to work under pressure • Presentation skills • Customer focused • Socialization ability • Proficient in MS office • Self-motivated & career oriented • Ability to work in a team • Ability to work under pressure
Knowledge of MMBL’s products/processes and policies. • Understanding of compliance and regulatory requirements for each of the products.
Job Specifications:
Master
Marketing/Finance
Proficiency in MS Office & other banking applications. • Sound communication and interpersonal skills.
• Ability to work under pressure • Good presentation & personality.
Job Locations: