• What is Relationship Manager - MMBL?
  • Proficient in MS Office
  •  Strong analytical skills
  •  Team management
  •  Time management
  •  Ability to work under pressure
  •  Sound communication and interpersonal skills
• What Relationship Manager - MMBL does?
  • Responsible for the direction, coordination and evaluation of micro credit business.
  •  Lead the branch effectively in order to ensure the achievement of profitability
  • objectives and sale of asset products while adhering to MMBL policies and SBP
  • regulations.
  •  Develop the relationship strategy for the assigned branch/area of responsibility with
  • due focus on the verification, loans disbursement, collection and cross-sell.
  •  Manage the relationship process of the branch and help to achieve the objectives
  • through timely sales, verification and collection.
  •  Build and retain the highest level of motivation in the team to achieve maximum
  • business volumes and employee retention.
  •  Provide the leadership to relationship officer so they are highly productive in his/her
  • individual capacity. Each of the relationship officer should be trained and assisted to
  • assume his/her position as a first level of credit review that can correctly assess and
  • verify the customer’s income/demographics with the view to establish customer’s
  • need and credibility for the proposed loan.
  •  Undertake capacity planning to meet the assigned tangible objectives of loan
  • volumes and zero default through effective and timely verification, collection and
  • cross sell.
  •  Organize and deploy resources to match the business priorities in the branch and
  • take the best return from each team member in terms of the assigned objectives.
  •  Co-ordinates with operations department to ensure the timely disbursals of loans
  • while retaining the integrity of the process and documents.
  •  Take ownership of collection in the branch and ensure zero portfolios at risk (PAR)
  • and zero loss.
  •  Seek opportunities to support and build the branch base in deposits through active
  • solicitation of existing relationship customers.
  •  To effectively manage the portfolio, maintain MIS reports for verification, loan
  • disbursement and collections.
  •  Support branch service through positive relationship with customers and help build
  • the bank’s image/reputation in the community /market.
  • Job Title Relationship Manager
  • Department Branch Banking Distribution Department
  • Bank | Location Mobilink Microfinance Bank Limited |
  • Internal Grade | Bank Grade OG-I/AM
  • Reports To Area Manager
  • Job Description
  • Ref # MMBL/JD/01/16
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  •  Identify portfolio risks and inform the branch manager/relationship manager on all
  • matters related to it.
  •  Undertake self-assessment of respective area and be ready for review /audits by
  • internal /external auditors and SBP or other regulators.
• What are we looking for and what does it require to be Relationship Manager - MMBL?
  • Hold a Bachelor’s degree from a reputable Institution, however MBA will be
  • preferable.
  •  Have a minimum of 3 years’ experience of working in microfinance industry.

• Qamber Branch

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.