A Branch Manager in Liability Banking is a senior-level position responsible for overseeing the operations of a bank branch, focusing on managing Liability products and services. They lead a team, ensure compliance, and drive Liability growth while providing excellent customer service.
• Create environment and team spirit for achieving financial and service level objectives.
• Achieve self-funding status of the branch by gradually creating a pool of Liability at affordable mix CALSA / SA / TD (Individuals & Corporate) and take full responsibility of the branch as a revenue center.
• Take full measures to ensure economy in expense and set standards of frugality to meet the dynamics of branch business.
• Act as a Liability Banking Officer, manage the customer funds in most efficient manner and arrange approvals where required.
• Responsible for the functioning of branch in all aspects including operational and administrative functions so that customers must get uninterrupted banking services in a perfect ambiance.
• Organize work and Liability mobilization resources in such an efficient manner that everyone is productive enough for achieving overall targets of the branch.
• Keep the Head count of assigned Relationship Manager – Liability intact all the time so that hiring firing process may not affect loss of business.
• Coordinate with Area Manager – Liability Sales for road shows, feet on street, marketing activities under the leadership of Regional Manager – Liability Sales
• Ensure head count planning with Relationship Manager – Liability Sales required for onboarding Brand Ambassadors / Free Lancers
• Ensure to develop a team of minimum 10 Brand Ambassadors / Free Lancers.
• Keep a close eye on activities of Relationship Manager and team of his free lancers so that no financial or repute loss is faced by MMBL in present or future.
• Manage the sales process in such a manner to exceed Liability targets of branch with self-contribution and team efforts collectively as per desired product mix of CALSA / TD on monthly/quarterly/ yearly basis.
• Ensure to maintain daily NTBA run rate for increasing branch Liability base.
• Ensure the execution of financial/ functional transactions with utmost efficiency and retaining the integrity of the process for all the Liability customers.
• Keep close coordination with Operations for planning and execution of cash so as to ensure its optimum availability to meet the customer’s requirement without unnecessary delay and avoiding inactive/ non- productive cash holding.
• Arrange training for the Liability mobilization staff to build their professional and leadership potential.
• Undertake self-assessment on regular basis, accept the Liability relationships with due diligence to help the branch in meeting all the regulatory requirements, prepared for internal / external / SBP audits at any time.
• Take full responsibility of bank’s reputation in all functional areas, particularly the integrity of the human resource, information security, and financial transparency.
• Maintain the requisite MIS in the branch to monitor the daily productivity in Liability, withdrawal, number of transactions and record the error rate.
• Monitor the quality and service indicators at regular basis and ensure their improvement to meet the business objectives.
• Maintain liaison with the community and build brand image of bank as a world class microfinance bank
• Ensure that the maintenance and cleanliness of branch at all times commensurate with the image of bank and meet the service quality standards / KPIs of the bank.
• To execute any other task or duty advised by Line Management from time to time.
• Hold a minimum of Bachelor’s degree in marketing, finance, economics or commerce from a reputable Institution. MBA will be preferable
• Have a minimum of 5 years of relevant work experience in branch banking or especially 2 years in Liability mobilization team.
Job Locations:
Tariq Road Karachi Branch
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.