• Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of digital banking operations efficiently and consistently.
• Ensure monitoring and investigation on any unearthed or potential fraud reported to the department by using analytical skills and systems; 1-link Fractals, IBFT fraudulent transaction dispute handling system (FTDH) portal & VISA (VRM).
• Conduct ongoing monitoring of fraud trends and patterns and prepare detailed reports on fraud incidents and investigations.
• Assist in the development of fraud-related policies and procedures.
• Data Cleaning and Preparation: Filtering the data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
• Data Exploration and Analysis: Using statistical tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.
• Data Visualization: Visualizing representations of data findings through charts, graphs, and dashboards to make the data understandable.
• Reporting: Preparing reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.
• Collaboration: Working with other departments to understand their data needs and help them make informed decisions based on data insights.
• Design scripts and tools to automatically extract large volumes of data from websites or other digital sources, improving efficiency and availability where required.
• Stay updated with the latest fraud trends and technologies.
• Train & Provide recommendations to improve fraud prevention strategies.
• Maintain the highest standards of integrity and confidentiality.
• Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.
• Improving Efficiency: Identifying areas of inefficiency within operations, help to streamline processes, reduce costs, increase prod
• Ensure compliance with Bank’s policies and procedures as well as SBP/prudential regulations for smooth conduct of digital banking operations efficiently and consistently.
• Ensure monitoring and investigation on any unearthed or potential fraud reported to the department by using analytical skills and systems; 1-link Fractals, IBFT fraudulent transaction dispute handling system (FTDH) portal & VISA (VRM).
• Conduct ongoing monitoring of fraud trends and patterns and prepare detailed reports on fraud incidents and investigations.
• Assist in the development of fraud-related policies and procedures.
• Data Cleaning and Preparation: Filtering the data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.
• Data Exploration and Analysis: Using statistical tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.
• Data Visualization: Visualizing representations of data findings through charts, graphs, and dashboards to make the data understandable.
• Reporting: Preparing reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.
• Collaboration: Working with other departments to understand their data needs and help them make informed decisions based on data insights.
• Design scripts and tools to automatically extract large volumes of data from websites or other digital sources, improving efficiency and availability where required.
• Stay updated with the latest fraud trends and technologies.
• Train & Provide recommendations to improve fraud prevention strategies.
• Maintain the highest standards of integrity and confidentiality.
• Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.
• Improving Efficiency: Identifying areas of inefficiency within operations, help to streamline processes, reduce costs, increase productivity and Identify opportunities for process enhancements
• Enhancing Customer Experiences: Analyzing customer behaviors and preferences, leading to improved products and services.
• Any other associated duties required from time to time to meet the departmental responsibilities and goals.
• Holding Minimum Bachelor’s degree from a reputable Institution
• Have 2 years of relevant experience
• Proficiency in data analysis and reporting tools
• Available for 24/7 on working criteria
Job Locations:
Head Office
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.