• What is Assistant Manager Investigations - MMBL?
  • • To support the investigations team in safeguarding MMBL’s operations from fraud, misconduct, and internal control violations. The Assistant Manager will assist in detecting and investigating irregular activities, supporting fraud risk assessments, and ensuring adherence to company policies and regulatory requirements.
  • • The role involves working closely with the Investigations team to perform basic inquiries, compile evidence, and assist in the preparation of investigative reports. The ideal candidate should be detail-oriented, discreet, and possess a foundational understanding of fraud prevention practices.
  • • Understanding complex financial transactions, investigative techniques, and legal issues. Skills should include resolving fraud allegations, designing effective anti-fraud programs, being a participant of investigation teams.
  • • Performing corporate investigations on all types of abuses and violations of internal procedures and company rules, including those received through all MMBL’s reporting channels, starting from the preliminary assessment to the implementation of corrective measures or as desired by Head of Investigations.
• What Assistant Manager Investigations - MMBL does?
  • • Drafting / Supporting investigations plans in coordination with Head of Investigation / VEON Group Investigations.
  • • Assist in conducting preliminary investigations into internal and external allegations of fraud or misconduct.
  • • Active interaction within MMBL to obtain necessary documentation,information and data required for the conduct of investigations.
  • • Drafting reports and presentations on the progress / conclusion of investigations.
  • • Prepare drafts of investigation findings and assist in reporting outcomes to Head of Investigations.
  • • Maintain investigation records, logs, and evidence in accordance with internal procedures.
  • • Help analyze financial records, transaction logs, and other data sources to identify anomalies.
  • • Participate in interviews, background checks, and assessments.
  • • Help track the status of active cases and ensure timely closure of assigned tasks.
  • • Monitor case management systems and contribute to timely updates of investigation status.
  • • Support and track implementation of corrective and preventive measures post-investigation.
  • • Assist in preparing materials for internal awareness and fraud prevention training sessions.
  • • Preparing training materials on certain aspects of conducting corporate investigations.
  • • Stay updated on new tools and techniques for fraud detection and analysis.
  • • Identify potential violations and control weaknesses during investigations.
  • • Coordinating with external consultants, as and when needed.
  • • Examining various documents like victim testimonies and financial records to find out anomalies.
  • • Use Forensic tools and techniques and data analytics to assist in gather forensic evidence.
  • • Act as expert witness in case required by the court of law.
  • • Coordinate with HR and Legal departments to determine the legal implications of the investigations.
  • • Assist in managing case management portals and manage timely closure of tagged cases.
• What are we looking for and what does it require to be Assistant Manager Investigations - MMBL?
  • Job Requirement
  • • At least Bachelor’s degree.
  • • Training / Certification in Fraud Examination (CFE) or plans to pursue it is a plus.
  • • 2-3 years of relevant experience in corporate sector preferably within financial services / banking or investigations / law / audits / compliance/ risk management.
  • Essential Skills
  • • Understanding of investigative techniques and procedures.
  • • Ability to manage confidential information with integrity.
  • • Problem-solving, critical thinking, decision support and adaptability.
  • • Strong analytical and critical thinking abilities.
  • • Use of data analytics and visualization tools.
  • • Effective verbal and written communication skills.
  • • Ability to work independently and as part of a team.
  • • Time management and ability to handle multiple tasks.
  • • Familiarity with Microsoft Office and database systems.
  • • Detail-oriented and well-organized.
  • Preferred Skills
  • • Exposure to fraud risk assessments or forensic data analysis.
  • • Knowledge of regulatory and compliance frameworks in banking.
  • • Basic report writing and presentation skills.
  • • Willingness to learn and adapt in a dynamic environment.

• Head Office

Mobilink Microfinance Bank Ltd. is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.