• What is Relationship Officer Asset Sales - Islamic - MMBL?
  • Responsible for product marketing and sales, client servicing, financing booking and document processing in accordance with Shariah-compliant principles. Ensure prompt delivery, repayment of financings, provide periodic portfolio information & maintain portfolio quality. Ensure appropriate customer facilitation in line with regulatory framework on Fair Treatment of Customer and Shariah compliance.
• What Relationship Officer Asset Sales - Islamic - MMBL does?
  • Business Growth:
  • • Implement the approved sales/service plans to achieve growth objectives of bank by agreeing micro level sales/service delivery plans with BM/RM.
  • • Ensure sales targets achievements by generating quality financing and avoid bad financing practices ensuring compliance with Shariah guidelines.
  • • Develop customer relations as per defined SOP’s and best ethics and moral practices of MMBL
  • Cross Selling:
  • • Implement assigned sales/services plans to achieve business objectives by cross-selling tools.
  • Portfolio Management:
  • • Proactive implementation of bank collection and default management strategies aligned with Shariah-compliant practices.
  • • Intact bank policy and procedures, ensure collection/recovery in current, NPL and Charged-off categories
  • • Ensure recoveries deposit through cash counter as per bank defined guidelines
  • Compliance:
  • • Conduct financing booking in strict compliance with bank policies, procedures and and Shariah standards ethical standards; facilitate in implementing internal control standards in letter and spirit.
  • • Ensuring on track performance by conducting physical verification of the prospective clients.
  • • Extra care must be taken while handling of customers legal documents to avoid any misuse.
  • • Guide customers to deposit their financing repayments at cash counter only.
  • • Avoid cash handling of any customers of the bank while performing RO function however in case of collection from field proper strict compliance of collection manual including Shariah guidelines must be ensured.
  • Service Quality:
  • • Meet internal service standards and ensure no service related complaints are received from customers by following bank fair treatment of customer policy.
  • • aligned with Islamic principles.
  • • - Developing and sustaining long-lasting relationship of the bank with customers.Developing and sustaining long-lasting relationship of the bank with customers
  • Any other task:
  • • Bank may assign any other related task from time to time
• What are we looking for and what does it require to be Relationship Officer Asset Sales - Islamic - MMBL?
  • • Hold a Bachelor’s degree from a reputable Institution, however Master’s or Bachelor’s degree in Islamic Finance, Management Sciences, Commerce, Accounting & Finance, Economics, Agriculture will be preferable.
  • • Have a minimum of 1 year of relevant work experience, with prior experience in Islamic banking highly preferred.
  • Essential Skills
  • • Customer Services
  • • Convincing, selling And Negotiation skills
  • • Proficient in MS Office
  • • Sound communication and interpersonal skills
  • • Collection management
  • • Fluent in the local language
  • • Ability to work under pressure
  • Desirable Skills:
  • • Skilled in business planning, retail banking, and customer service in an Islamic banking context
  • • Thorough understanding of compliance and regulatory requirements for Islamic banks, including Shariah Board approvals and SBP Islamic banking regulations
  • • Hold a certification in Islamic banking is highly desirable

• Peshawar Saddar (Islamic) Branch

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.