• Supervise, Authorize and manage the Account onboarding and Account Maintenance activities to ensure timely and accurate processing of account & all its related operations.
• Allocate tasks, monitor team performance, and ensure adherence to define TATs.
• Provide guidance and training to team for continuous improvement.
• Ensure all onboarding activities comply with internal SOPs, policies and regulatory requirements.
• Ensure strict compliance with SBP/prudential regulations, AML/CFT guidelines, and KYC requirements.
• Coordinate with branches & relevant departments for high-Risk Accounts reviews and approvals.
• Monitor due diligence standards to minimize operational and regulatory risks.
• Oversee daily monitoring of onboarding activities including account review, MIS, and record maintenance.
• Ensure proper documentation and audit readiness of all onboarding cases.
• Maintain centralized records of exceptions, discrepancies, and follow-ups.
• Resolve queries and escalations related to corporate and retail account opening.
• Submit periodic reports to senior management highlighting key risks.
• Drive data accuracy and reporting efficiency.
• Maintain updated knowledge of all regulatory guidelines related to account onboarding.
• Act as backup where required from time to time to perform operational activities.
• Supervise, Authorize and manage the Account onboarding and Account Maintenance activities to ensure timely and accurate processing of account & all its related operations.
• Allocate tasks, monitor team performance, and ensure adherence to define TATs.
• Provide guidance and training to team for continuous improvement.
• Ensure all onboarding activities comply with internal SOPs, policies and regulatory requirements.
• Ensure strict compliance with SBP/prudential regulations, AML/CFT guidelines, and KYC requirements.
• Coordinate with branches & relevant departments for high-Risk Accounts reviews and approvals.
• Monitor due diligence standards to minimize operational and regulatory risks.
• Oversee daily monitoring of onboarding activities including account review, MIS, and record maintenance.
• Ensure proper documentation and audit readiness of all onboarding cases.
• Maintain centralized records of exceptions, discrepancies, and follow-ups.
• Resolve queries and escalations related to corporate and retail account opening.
• Submit periodic reports to senior management highlighting key risks.
• Drive data accuracy and reporting efficiency.
• Maintain updated knowledge of all regulatory guidelines related to account onboarding.
• Act as backup where required from time to time to perform operational activities.
At lead 7 years of banking experience in Account Operations, compliance
Minimum Graduation from reputable and HEC recognized University
Strong Analytical & Communication Skills
Strong Presentations & Operations Skills
Job Locations:
Head Office
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.