This role is central to ensuring the bank’s reconciliation and settlement processes operate efficiently, accurately, and in alignment with the organization’s strategic objectives. The ideal candidate will be a forward-thinking leader with a passion for process innovation and operational excellence.
• Develop and execute strategies to optimize daily and historical bank reconciliations and settlement items, ensuring timely resolution of outstanding issues.
• Continuously improve reconciliation processes by formulating robust system scopes through research and understanding of organizational needs.
• Lead collaboration with stakeholders, including Finance, IT, and system vendors, to enhance reconciliation systems and address bottlenecks or issues.
• Identify opportunities for digitization, automation, and integration of reconciliation systems to align with the bank’s digital transformation agenda.
• Ensure compliance with the bank’s policies, regulatory frameworks, and SBP/prudential regulations in all reconciliation and settlement activities.
• Strengthen internal controls by reviewing and refining reconciliation processes, SOPs, and documentation to mitigate risks of errors or fraud.
• Provide guidance, training, and mentorship to team members on reconciliation processes, system use, and best practices.
• Foster a culture of continuous learning and process ownership within the team.
• Stay informed about emerging technologies, industry trends, and best practices in reconciliation and settlement processes.
• Evaluate and implement innovative tools and technologies to enhance process efficiency and accuracy.
• Document reconciliation and settlement procedures, including clear and concise SOPs and step-by-step instructions.
• Develop and maintain dashboards to provide senior management with actionable insights and recommendations based on reconciliation data.
• Actively participate in risk assessment activities and ensure timely closure of audit observations related to reconciliation and settlement processes.
• Maintain a proactive approach to identifying and mitigating risks in reconciliation workflows.
• Drive cross-departmental initiatives to enhance process efficiency across operations and reconciliation domains.
• Spearhead projects aimed at integrating AI and machine learning for anomaly detection in reconciliation data.
• Lead initiatives to benchmark the bank’s reconciliation processes against industry standards and implement global best practices.
•Bachelor’s degree in Banking, Finance, Accounting, Economics, or Business Administration. An advanced degree or professional certification (e.g., IBP, ICMA, ACCA, CA) is highly preferred.
•Minimum 10 years of experience in Bank operations, reconciliation, settlement, accounting, and system development within the banking sector, with at least 3-4 years in a managerial or leadership role.
Essential Skills:
• Comprehensive understanding of financial instruments, banking products, and regulatory requirements related to reconciliation and settlement.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across departments and external stakeholders.
• Strong leadership capabilities, including team motivation, conflict resolution, and fostering accountability.
• Demonstrated expertise in analytical problem-solving, decision-making, and strategic thinking.
• Ability to manage competing priorities effectively in a dynamic work environment.
Job Locations:
Head Office
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.