As an HR Business Partner (HRBP) for the Branch Banking Network, you will play a strategic role
in partnering with regional leadership to drive people priorities that enable business
performance. This role serves as a trusted advisor to business leaders, ensuring alignment of
HR strategies with operational needs while strengthening employee experience, capability, and
culture across the branch network.
Act as the primary HR advisor to assigned regions, partnering closely with Regional
Business Heads and Branch Managers.
• Translate business challenges into effective HR interventions across staffing, retention,
performance, succession, and capability building.
• Support strategic initiatives including branch productivity improvement, service quality
enhancement, and people-led transformation programs.
• Conduct workforce planning and analytics to identify capacity gaps, skill requirements,
and future manpower needs.
• Partner with Talent Acquisition to accelerate hiring for branch roles.
• Drive the performance management cycle across the branch network, ensuring effective
goal setting, reviews, and performance outcomes.
• Identify performance and capability gaps and collaborate with Learning & Development
department to design functional and behavioural development programs.
• Manage employee relations matters including grievances, investigations, disciplinary
actions, and separations in line with labour laws and bank policies.
• Ensure consistent implementation of HR policies and regulatory compliance across
branches.
• Partner with Compliance, Audit, and Risk teams to maintain people-related regulatory adherence.
Enhance employee engagement through branch visits, pulse surveys, and action plans
targeting engagement hotspots.
• Champion diversity, inclusion, and a positive workplace culture across the network.
• Oversee end-to-end HR operations including onboarding, confirmations, transfers,
promotions, and exits.
• Monitor and analyse branch-level attrition, absenteeism, manpower cost, and
workforce metrics, providing actionable insights to business leaders.
• Support organizational change and culture initiatives including digital adoption and
customer-centric transformation.
• Act as a culture ambassador, role-modelling Mobilink Bank values across the branch
network.
Manage routine HR administrative workflows to ensure seamless operations within the
assigned branch network.
• This role will report directly to the Lead HRBP and collaborate closely with the People &
Organization team to ensure seamless operational support within the assigned region.
Job Requirements
• Bachelor’s degree in Human Resources, Business Administration, or a related field
(Master’s degree preferred).
• 5–8 years of progressive HR experience, including 2–3 years in an HRBP or HR Generalist
role.
• Experience working with a distributed workforce such as branch banking, retail, sales, or
service networks.
• Strong understanding of banking operations, HR policies, labor laws, and regulatory
requirements.
• Hands-on experience in workforce planning, talent management, employee relations,
and performance management.
Essential Skills
• Strong business partnering and stakeholder management capability.
• Excellent interpersonal and communication skills.
• Problem-solving and decision-making ability.
• Conflict resolution and negotiation skills.
• High level of confidentiality, integrity, and professional judgment.
• Ability to work in fast-paced, geographically dispersed environments.
• HR analytics, reporting, and data-driven decision making.
• Willingness to travel frequently (30–50%) across branch locations in central punjab
Desirable Skills
• Experience supporting branch banking or retail financial services.
• Exposure to organizational change management and transformation initiatives.
• Strong influencing skills with senior and regional leadership.
Job Locations:
Multan Branch
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.