• What is Access Management Officer - MMBL?
  • The Access Management Officer is responsible for managing and safeguarding user access across banking systems and applications in alignment with MMBL’s information security policies, regulatory requirements, and industry best practices.
  • The role ensures timely provisioning, modification, and de-provisioning of user access rights while enforcing strong access controls to prevent unauthorized access. It involves close coordination with cross-functional teams to ensure efficient access lifecycle management, support audit and compliance requirements, and maintain a secure access environment.
  • In addition, the position contributes to continuous improvement initiatives within identity and access management processes, ensuring operational efficiency, audit readiness, and adherence to governance standards.
• What Access Management Officer - MMBL does?
  • Identity and Access management • Create, modify, suspend, and delete user accounts across all banking systems and applications in line with approved requests. • Maintain accurate and up-to-date records of user access rights for audit and compliance purposes Administer and monitor privileged access requests, ensuring that elevated privileges are granted strictly on a need-to-know and least-privilege basis with appropriate approvals. • Ensure that all access changes are implemented within agreed Turnaround Times (TATs). Compliance & Governance • Strictly adhere to and enforce the Bank’s change management, information security, and regulatory compliance policies. • Ensure compliance with SBP regulations, IT audit recommendations, and internal security standards. • Evaluate and recommend access control measures for newly developed or procured applications/systems. • Conduct periodic access reviews and support internal/external audits. Issue Resolution & Coordination • Coordinate with Level 2 and Level 3 support teams to escalate and resolve user access-related issues. • Monitor and respond to access management tickets, ensuring timely closure. Process Improvement & Documentation • Maintain and regularly update IAM process documentation, SOPs, and workflows. • Stay updated on emerging IAM trends, tools, and best practices relevant to banking security. • Recommend enhancements to IAM policies, procedures, and tools. Other Duties • Perform additional tasks as assigned by the line manager, ensuring alignment with departmental objectives.
• What are we looking for and what does it require to be Access Management Officer - MMBL?
  • Qualifications & Skills Education: • Bachelor’s degree in Information Systems, Computer Science, or a related field. Experience: • 2–3 years of hands-on experience in Identity and Access Management, preferably in the banking or financial services sector. Technical Skills: • Strong understanding of access control principles, RBAC (Role-Based Access Control), and user lifecycle management. • Familiarity with core banking systems, Active Directory, and IAM tools. • Proficient in MS Office Suite (Excel, Word, PowerPoint) for reporting and documentation. Soft Skills: • Excellent verbal and written communication skills. • Strong analytical and problem-solving abilities. • Effective time management and ability to handle multiple priorities. • Team collaboration and coordination skills.
  • Any information security related certification i.e security+

• Head Office

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.