The Lead – Governance & Responsible AI is responsible for establishing, implementing, and overseeing the organization's enterprise-wide AI governance framework. The role ensures that all AI initiatives are developed, deployed, and operated in compliance with applicable regulatory requirements, internal policies, and industry best practices. The position leads the development and maintenance of AI governance policies, standards, and procedures while driving Responsible AI practices, monitoring compliance, managing governance exceptions, and reporting the organization's AI governance posture to executive management and governance committees.
• Lead the end-to-end governance of AI across the enterprise throughout the AI lifecycle, from ideation and development to deployment, monitoring, and retirement.
• Develop, implement, and maintain AI governance policies, standards, procedures, frameworks, and supporting documentation.
• Ensure AI initiatives comply with applicable regulatory requirements, including State Bank of Pakistan (SBP) regulations, internal governance policies, and relevant industry standards.
• Establish governance controls to ensure AI use cases and solutions are designed, developed, validated, deployed, and monitored in accordance with organizational AI governance requirements.
• Monitor compliance with AI governance requirements and conduct periodic governance reviews and assessments.
• Maintain oversight of AI governance exceptions, waivers, and remediation activities, ensuring appropriate approvals and timely resolution.
• Coordinate with Business Owners, AI development teams, Information Security, Risk Management, Compliance, Legal, and other stakeholders to ensure governance requirements are incorporated throughout AI initiatives.
• Provide governance guidance during AI project initiation, design reviews, risk assessments, and implementation.
• Track regulatory developments, emerging AI risks, and evolving industry standards, recommending updates to governance frameworks where required.
• Prepare governance dashboards, compliance reports, and executive summaries for the AI Council, relevant Steering Committees, and Board Committees, highlighting compliance status, key risks, governance exceptions, and remediation progress.
• Promote Responsible AI principles, including fairness, transparency, explainability, accountability, privacy, human oversight, and security across the organization.
• Drive continuous improvement of the organization's AI governance framework and Responsible AI maturity.
Required Skills & Knowledge Areas
• Enterprise AI Governance
• Responsible AI principles and practices
• AI Policy and Framework Development
• Regulatory Compliance and Governance
• AI Risk Management
• AI Lifecycle Governance
• Governance Monitoring and Compliance Assessments
• Stakeholder and Cross-functional Coordination
• Policy Interpretation and Implementation
• Executive Reporting and Governance Committee Engagement
• Knowledge of AI governance and regulatory frameworks, including:
o ISO/IEC 42001
o NIST AI Risk Management Framework (AI RMF)
o EU AI Act
o ISO/IEC 23894 (AI Risk Management)
o Relevant State Bank of Pakistan (SBP) regulations and guidance relating to AI, technology, outsourcing, data governance, and information security
• Strong analytical, communication, documentation, and problem-solving skills.
• Bachelor's degree in Computer Science, Artificial Intelligence, Information Technology, Information Security, Engineering, Law, Business Administration, or a related discipline.
• Master's degree is preferred.
• Professional certifications in AI Governance, Risk, Compliance, Information Security, or Project Management are an advantage.
• Minimum 3 years of experience in AI Governance, Responsible AI, Technology Governance, Risk Management, Information Security, or related fields, with demonstrated experience in AI governance initiatives.
• Proven experience coordinating with cross-functional stakeholders and senior management on governance and compliance matters.
• Experience within the banking or financial services sector is preferred.
Job Locations:
Head Office
About MMBL:
Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.
MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
Why Join MMBL ?
This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.