• What is Head of Quality Assurance (QA Head) - MMBL?
  • • Lead the independent Software Quality Assurance (SQA) unit across Core Banking (T24), Payment Switch (IRIS), Digital Channels (Dost App), and custom API integrations.
  • • Architect and implement shift-left automated regression test suites integrated into CI/CD release pipelines to detect code defects early in active development sprints.
• What Head of Quality Assurance (QA Head) - MMBL does?
  • • Conduct independent code sanitization, security vulnerability checks, and defect triage to contain "dirty laundry" inside IT prior to candidate builds entering business UAT.
  • • Define and enforce QA gating criteria aligned with organizational Definition of Done (DoD) standards.
  • • Manage SQA engineering resources, test coverage matrices, defect density tracking, and performance/stress testing suites.
  • • Partner with Pillar 3 (BA Hub) and Pillar 1 (Delivery) to validate user story acceptance criteria prior to production release approvals.
• What are we looking for and what does it require to be Head of Quality Assurance (QA Head) - MMBL?
  • • Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related technical field.
  • • Experience: Minimum 8 to 10+ years of dedicated software quality assurance and testing experience in enterprise banking environments (Core Banking, Switch, Mobile App).
  • Essential Skills and Competencies:
  • • Advanced hands-on expertise with automated testing frameworks (Selenium, JMeter, Appium, Postman, RestAssured).
  • • Deep functional domain knowledge of Core Banking (Temenos T24), Payment Switch ISO 8583 messaging, and RESTful API architectures.
  • • Proficiency in Agile SQA practices, automated regression pipeline creation, defect tracking (Jira, TestRail), and security vulnerability scanning.
  • • Strong analytical, bug-isolation, and technical team leadership capabilities.
  • Desirable Skills:
  • • ISTQB Advanced / Expert Level Certification; hands-on experience with DevOps automated deployment pipelines.

• Head Office

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.