Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.  Handle account opening and its related processes.  Manage customer correspondence.  Review and monitor the service indicators assigned to the branch and take effective steps for its achievement.  Guide walk in customers for loans to the sales office.  Coordinate all communications pertaining to staff within the branch and with the head offi

Hold a Bachelor’s degree from a reputable Institution. MBA will be preferable.  Have a minimum 2 to 3 years relevant work experience

Proficiency in MS Office.  Sound communication and interpersonal skills.  Ability to work under pressure

Good presentation skills.

Graduate

Operations

MS Office

Presentation skills