Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators.  Handle account opening and its related processes.  Manage customer correspondence.  Review and monitor the service indicators assigned to the branch and take effective steps for its achievement.  Guide walk in customers for loans to the sales office.  Coordinate all communications pertaining to staff within the branch and with the head offi

Hold a Bachelor’s degree from a reputable Institution. MBA will be preferable.  Have a minimum 2 to 3 years relevant work experience.

Proficiency in MS Office. Sound communication and interpersonal skills. Ability to work under pressure.

Good presentation skills

Minimum Graduate

Customer Servicing and Business Communication

Proficiency in MS Office

N/A