Ensure friendly and responsive customer service by providing excellent customer service skills. Process all customer transactions in currency and bearer instruments. Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual) Ensure accuracy of Cash sorting as per SBP Clean notes policy. Identifying and reporting Counterfeited Notes. Accurately processing all Cheque deposits (all outward clearing instruments). Ensure Exchanging Cash between Tellers in case of more than one teller. Ensuring Cash Transfer from till to Vault and vice versa at Start of Day and End of the Day, respectively. Ensure accuracy and observe Turnaround Time (TAT) Ensure balancing cash at the end of day (Physical Cash with system T24). Maintenance of Cash Balancing register & preparation of Teller Daily Cash Record; SBP Sheet; Vault Position, Average Sheet & other Cash related reports. Ensuring compliance with the Bank policy and procedure and local statutory requirements e.g. money laundering guidelines to prevent possible losses, frauds and forgeries & suspicious entries. Be the Custodian of allocated Keys and Stamps. Ensuring the Department readiness for Internal/External audit. Any other assignment/duty assigned by the Line Manager. To act as Backup of Customer Services Officer (CSO)
Hold a Bachelor's Degree from reputable institution in the field of Business Administration, Commerce, Humanities and Social Sciences. Have a minimum of 1-year relevant work experience.
Well acquainted with Bank Cash Operations and areas of General Banking. Sound communication and interpersonal skills Ability to work under pressure
Good presentation skills.
Excellent Skills in Microsoft Office
Ability to adpat to new technologies and changes